Quality Assurance, Software testing

Quality metrics

Overview

The aim of collecting quality metrics is to use the data for:

  • improving the test process,
  • learning how our team improved its efficiency and productivity, rather than to just show fancy reports.

This includes finding tangible answers to the questions:

  • How bad are the bugs?
  • How many bugs found were fixed? reopened? closed? deferred?
  • How many bugs did the test team did not find?
  • How good were the tests?
  • Was the test effort adequate? Could we have fit more testing in this release?

Good answers to these questions need measurement. This post includes metrics to answer above question.

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